In one of our publications, Three Steps to More Referrals, we discuss the fact that most clients who receive great service are happy to recommend you – yet industry figures suggest that only 20% actually do.
Blog Archive
How 'Power of 10' helped SalesForce transform growth
Posted on April 21, 2015 by Paul O'Dea
Transforming business growthMany CEO's have to operate in a split personality mode, like Dr Jekyll and My Hyde when it comes to business growth. Most of the time they are in an operational or ‘in the business’ mindset and only occasionally do they actually take time out to focus ‘on the business’.
Is your company fit to transform business growth?
Posted on February 06, 2015 by Paul O'Dea
Many CEOs did a stellar job in leading their companies through the last recession. They made tough decisions. They dieted and trimmed the fat out of the cost line. As a result, they are fitter, healthier and have cash reserves.
Getting to product/market fit - how can startups get there faster?
Posted on July 30, 2014 by Paul O'Dea
Startups can be dark places. Founders can be both confused and manic in equal measure. The heroes journey is tempered with lack of cash and lots of uncertainty. Yet the joy and freedom of choosing to follow your dream is so rewarding. Incubators, universities and investors ask whether there is a better way to get to product/market fit? They ask how startups can learn to build their companies more efficiently?
Startups - What's in a name?
Posted on July 21, 2014 by Emer O'Donnell
Have you ever wondered how a startup goes about selecting a name for their business? Often it seems they choose a name that reflects what the product does. Seems to make sense – yes? Yet when you are an early stage startup trying to find product/market fit that can be tricky. What if you pivot to a new industry or application of your product?
Increase Growth with Critical Lead Measures
Posted on July 16, 2014 by Paul O'Dea
CompassIncrease Growth with Critical Lead Measures
What's in a Leader?
Posted on November 11, 2013 by Emer O'Donnell
I’ve been at quite a few talks on Leadership. You know the kind of thing – how to be a good leader, what makes a great leader, how I became a great leader etc. One thing they all have in common – as with much of the literature on leadership – is that they examine leadership from the point of view of the leader – rather than the led.
Changing the Way Irish Startups are Built - We're on a Mission
Posted on October 22, 2013 by Emer O'Donnell
Every start-up founder knows that the greatest challenge they face is to deliver products that customers want and are prepared to pay for. Discovering that group of customers is a risky business of trial and error. The timeline to find these customers is tight and runway limited.
Better Performance.... for Free!
Posted on July 23, 2013 by Paul O'Dea
You know the management meeting. Some helpful 'process-o-crat' suggests - 'we should introduce a performance appraisal system'. Even as I write the words, I start to get a pain in my gut. They don't work. They create frustration. No good comes from the paperwork they create. The processes they create block honest day to day feedback conversations. They focus on weaknesses too much.
Planning a new market entry - avoid a Waterloo!
Posted on June 06, 2013 by Emer O'Donnell
We recently published an article on how planning your market entry can help avoid a Waterloo - click here to read the full piece. In the article we talked about the battlegrounds a CEO needs to consider when approaching a new market. There are myriad questions which need answers when you are planning a new market entry - yet in our experience there is often a common bias at play, which may lead to poor decision making.
