What's getting in the way of growth?
Some leadership teams are at a crossroads or a bit stuck when it comes to driving growth. Others are frustrated at not hitting targets or face team alignment and capability issues. Business Growth 360 is an ideal starting point to overcome these challenges and takes just 15 minutes to complete with each management team participant completing a confidential leadership team questionnaire online.
DOWNLOAD FREE EBOOK - The Growth Transformer's Roadmap
The Growth Transformer's Roadmap outlines the five steps for companies striving to transform their business.
Culture change could transform Ryanair's growth
In 2013, after shareholder pressure Michael O’Leary, CEO Ryanair, proclaimed at their AGM that he was going to address their ‘macho’ culture and improve customer service. He did not set his sights on Southwest Airline’s aim to ‘be the world’s most loved airline’ but it was a start.
Many scoffed at O’Leary but early signals of improved customer service have already started. More business travellers are opting for Ryanair and the recent bumper results also show that improved service may be delivering.
Every management team has its own dynamics. Some operate in a fully transparent environment, other keep information strictly on a "need to know basis." But what impact does the sharing of information have?
We're frequently surprised by how little financial information some management teams are privy to. The CEO reckons they don't need to know and the CFO reckons they wouldn't understand the information even if they had it.
But how can you ask a management team to drive growth and profitability in a business if they don't understand the numbers?