We’ve written lots about how building the right metrics into your business can help transform growth. It makes sense – focus on the right metrics or KPIs and good stuff happens. But when the good stuff happens how do we choose what to celebrate?
Blog Archive | Growth
Why asking for referrals really works
Posted on May 07, 2015 by Clare Gallagher
In one of our publications, Three Steps to More Referrals, we discuss the fact that most clients who receive great service are happy to recommend you – yet industry figures suggest that only 20% actually do.
How 'Power of 10' helped SalesForce transform growth
Posted on April 21, 2015 by Paul O'Dea
Many CEO's have to operate in a split personality mode, like Dr Jekyll and My Hyde when it comes to business growth. Most of the time they are in an operational or ‘in the business’ mindset and only occasionally do they actually take time out to focus ‘on the business’.
Increase Growth with Critical Lead Measures
Posted on July 16, 2014 by Paul O'Dea
Increase Growth with Critical Lead Measures
Better Performance.... for Free!
Posted on July 23, 2013 by Paul O'Dea
You know the management meeting. Some helpful 'process-o-crat' suggests - 'we should introduce a performance appraisal system'. Even as I write the words, I start to get a pain in my gut. They don't work. They create frustration. No good comes from the paperwork they create. The processes they create block honest day to day feedback conversations. They focus on weaknesses too much.
Discussing the Elephant in the Room - Impact on Business Growth
Posted on February 26, 2013 by Paul O'Dea
The phrase 'the elephant in the room' is often used yet it's impact is less frequently talked about. Sure we can all play along acknowledging the 'elephant' but not discussing it. However I wonder what impact this elephant ignoring has on growing companies?